Privacy Policy

1. Introduction

Welcome to Georgia Trips ("we", "us", "our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data when you use our website at georgiatrips.ge and related services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you create an account or use our services, we may collect the following personal data:

• Full Name (first name and last name)
• Email Address
• Phone Number (optional)
• Facebook User ID (when signing in with Facebook)
• Google User ID (when signing in with Google)
• Profile Picture / Avatar
• Date of Birth (optional)
• Gender (optional)

We may also automatically collect certain technical information such as browser type, device type, and pages visited for analytics purposes.

3. How We Use Your Information

We use the collected information for the following purposes:

• Account Creation and Authentication: To create and manage your user account, including sign-in via email, Google, Facebook, or phone number.
• Booking and Reservations: To process tour bookings, car rentals, and travel service reservations.
• Communication: To contact you about your bookings, account updates, or respond to your inquiries.
• Personalization: To personalize your experience and provide content relevant to your preferences.
• Service Improvement: To analyze usage patterns and improve our website and services.

4. Third-Party Services

We use the following third-party services to provide and improve our platform:

• Google Firebase: For user authentication (Google Sign-In, Phone Authentication), database storage (Cloud Firestore), and hosting.
• Meta Platforms (Facebook Login): For user authentication via Facebook. When you sign in with Facebook, we receive your name, email address, and profile picture as authorized by you.
• Cloudinary: For secure video storage and delivery.
• ImgBB: For secure image storage and delivery (profile avatars and user-uploaded images).
• EmailJS: For processing contact form submissions.

Each of these services has their own privacy policies. We encourage you to review them:

• Google Privacy Policy
• Meta (Facebook) Privacy Policy
• Cloudinary Privacy Policy
• ImgBB Terms of Service

5. Data Security

We take the security of your personal data seriously and implement appropriate measures to protect it:

• SSL/HTTPS: All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.
• Firebase Security Rules: We use Firebase security rules to restrict database access to authorized users only.
• Secure Authentication: User passwords are handled by Firebase Authentication and are never stored in plain text.
• No Unauthorized Sharing: We do not sell, trade, or share your personal data with third parties for marketing purposes.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will delete your personal data within 30 days of the request, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

You have the following rights regarding your personal data:

• Access: You can view your personal data at any time through your profile page.
• Correction: You can update or correct your personal information through your profile settings.
• Deletion: You can delete your account and all associated data directly from your Profile Page using the "Delete Account" option.
• Withdrawal of Consent: You can withdraw consent for data processing at any time by deleting your account.

To request data deletion or exercise any of your rights, you can:

• Use the "Delete Account" button on your Profile Page
• Contact us directly at: lominadzebusiness@gmail.com
• Message us via WhatsApp: +995 599 18 69 27

8. Cookies and Local Storage

Our website uses browser local storage to save your language preference and session information. We do not use third-party tracking cookies for advertising purposes. Firebase Authentication may use cookies for maintaining your login session.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this page periodically for any changes.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: